Eliminate Chaos with a Creative Operations Manager.
Are Your Creative Teams Drowning in Operational Chaos?
Your top talent is wasting billable hours hunting for files, navigating confusing approval processes, and managing administrative tasks instead of creating exceptional work. This isn't just frustrating—it's directly impacting your bottom line through:
- Missed deadlines and rushed deliverables
- Budget overruns from inefficient resource allocation
- Declining team morale and increased burnout
- Lost revenue opportunities from scope creep
Industry leaders differentiate themselves not just through creative talent, but through operational systems that eliminate these barriers and maximize creative output.
What is Creative Operations?
A strategic framework that integrates people, tools, and processes to remove creative bottlenecks—allowing your team to focus on excellence while consistently meeting deadlines and budgets.
What Does a Creative Operations Manager Do?
Designs and implements tailored workflows that eliminate friction points, connect previously siloed teams, and transform creative chaos into measurable business results.
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Connect your disparate tools into a seamless ecosystem that eliminates duplicate data entry and creates a single source of truth.
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Transform disconnected spreadsheets into automated dashboards that provide real-time insights into project profitability.
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Prevent burnout and missed deadlines by connecting staff plans with actual time tracking for optimal team utilization.
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Eliminate repetitive tasks and manual processes so your creative team can focus on what they do best.
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Ensure successful adoption of new systems through comprehensive documentation and training that creates self-sufficient teams.
What Services Do I Offer?
Featured Case Studies
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How JOAN Creative Eliminated Project Overruns Through Systems Integration. READ FULL STORY.
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How Closer&Closer Met Artist Payment Promises and Streamlined Project Completion. READY FULL STORY.
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How JOAN Studios Gained Real-Time Budget Control and Saved Hours Per Project. Read READ FULL STORY.
Testimonials
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![Creative Operations Manager person in a leather jacket, posing with one hand touching their chin, black and white photograph.]()
“He's a creative's best friend and culturally a great fit for any agency that shares his passion.”
Shami Lacourt, Executive Producer, Feline Works
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![Smiling woman sitting in a cafe with coffee selections in the background.]()
“Jonathan's knowledge of systems, processes, tools and creating order from chaos is exceptional."
Diana Matthews, Project Director
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![Headshot of Drew Melton at sunset, wearing a black jacket with a confident expression]()
“If you are looking to cut operational inefficiencies, increase team productivity, and ultimately grow your profit margins, Jonathan’s your guy.”
Drew Melton, Founder, Closer&Closer
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![Becca Patrick headshot]()
"Jonathan has a sharp eye for efficiencies across agency operations, persistently diagnosing and troubleshooting to assure our processes, systems and tools work hard for us."
Becca Patrick, Head of Creative Ops, BBDO NA
